Business Week

First, IT departments are much tighter with their cash, demanding to see a return on investment before buying, but rarely going back and checking to see if expected outcomes were achieved. Second, companies see few exciting IT developments on the horizon. When Cohan asked IT execs if the have seen anything exciting lately in sales pitches from vendors, one exec said, “Not much.” Another responded, “Nothing earth-shattering.”

Cohan agrees that no new revolutionary advance that will propel tech spending is imminent. But he does think there are at least three exciting tech developments that will be widely adopted and eventually save executives a lot of time. They are:

- The Semantic Web. Cohan describes it as an extension of the current Web, where machines will be able to communicate without human intervention — for example, scheduling a meeting for several participants at once by hooking into their scheduling software to see when everyone is available.

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