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Access-eGov (Access to e-Government Services Employing Semantic Technologies) is an IST project partially funded under the IST Programme of FP6 (eGovernment research). A consortium consisting of eleven partners from five countries (Slovakia, Poland, Germany, Greece, and Egypt) led by the Technical University of Kosice will carry out the project between January 2006 and December 2008.

Access-eGov aims at increasing the accessibility of public administration services for citizens and business users by supporting the interoperability among existing electronic and “traditional” government services.

For citizens and business users, Access-eGov will provide two basic categories of services. Firstly, Access-eGov will identify -depending on the needs and context situation (location, etc.) of the user- traditional and/or e-government services (if available) relevant to the given life event (of the given citizen) or business episode (in case of businesses). Secondly, once the relevant services have been identified, Access-eGov will generate a “scenario” consisting of elementary government services. In most cases these scenarios will be probably of a “hybrid” nature –i.e. a combination of elementary traditional and e-services- which will lead to a requested outcome (e.g. to get a building permit, register a new company, etc.). Access-eGov will also provide a virtual personal assistant, who will guide the user through the scenario (reminding him/her of deadlines, providing support information, initiating e-services, etc.).

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